Documentation
Everything you need to get started with seeshare — from your first scan to advanced integrations and compliance reporting.
Getting Started
Adding Your First Domain
Domains are the websites seeshare.io scans for security vulnerabilities, and each one requires its own subscription tier. This article walks through how to add a domain from the dashboard, how to choose between the Essential and Professional tiers, and how to manage your domains once they're active.
Running Your First Scan
This article explains how to run a security scan on a domain in seeshare, what to expect during the process, and how to read your results. It covers starting a scan from the dashboard, the scan status stages, typical scan durations by tier, and how to interpret and download your findings report.
Account Creation & Verification
How to create and verify your account.
Dashboard Walkthrough
The Dashboard is seeshare's central hub for monitoring security across all your domains, giving you an at-a-glance view of your security score, open issues, and active scans. This article walks through each section of the Dashboard and explains how to use it to stay on top of your security posture.
Advanced
Advanced
Authenticated Scanning
By default, seeshare scans your site as an unauthenticated visitor, but adding credentials unlocks deeper scanning of protected areas like admin panels and server infrastructure. This article covers how to configure WordPress, OpenVAS, and HTTP authentication credentials, and when authenticated scanning is worth setting up.
Reporting & Data Export
seeshare offers multiple ways to export and share your security data, from PDF reports for stakeholders and auditors to CSV/JSON exports and API access for BI tools and custom integrations. This article covers how to download reports, export scan data, connect to platforms like Looker Studio and Tableau, and configure white-label branding for Sales accounts.
White-Label Reports
White-label reports let Sales and Sales Pro accounts customize scan reports with their own branding before sharing them with clients. This article covers what can be customized, how to configure it in Settings, and best practices for logo and color choices.
Core Features
Core Features
AI Assistant
The AI Assistant provides contextual, AI-powered guidance to help you understand and remediate vulnerabilities found by seeshare. This article covers how to access it, what kinds of questions to ask, and when to reach out to support instead.
Scheduling Scans
Scheduled scans let you automate ongoing security monitoring for your domains so you don't have to trigger scans manually. This article covers how to set up weekly, monthly, and one-time schedules, how to manage and edit them, and best practices for when to scan — including when to run manual scans outside your schedule.
Domain Management
The Domains page is where you add, organize, and monitor all the websites you're scanning with seeshare. This article covers how to view, search, filter, and sort your domains, how to navigate the domain detail page, and how to configure scanning options, credentials, and billing.
Compliance Scanning (HIPAA & GDPR)
seeshare's Professional tier includes automated compliance scanning that maps security findings to HIPAA and GDPR regulatory requirements. This article explains what each framework covers, how to view your compliance scorecard after a scan, and how to generate audit-ready compliance reports.
Understanding Findings & Issues
When seeshare scans your domain, it produces findings — individual vulnerabilities, misconfigurations, or compliance issues — grouped into issues for easier tracking. This article explains how severity levels and security scores are calculated, how to view and interpret findings, and how to prioritize remediation.
Security Tools Explained
seeshare uses six industry-standard security tools to scan your websites from different angles, with your tier determining which tools are included. This article explains what each tool does, what it detects, and how Essential and Professional differ in their tool coverage.
Support
Support
Frequently Asked Questions
This FAQ covers the most common questions about seeshare, including who it's for, how scanning works, what the tools cover, how billing and cancellation work, and how to get support.
Common Scan Issues & Troubleshooting
Most scans complete successfully, but issues like timeouts, immediate failures, blocked network scans, or missing findings can occasionally occur. This article covers the most common scan problems, their likely causes, and how to resolve them — including how to handle false positives and where to get additional help.
Contacting Support
seeshare offers several support channels — from the AI Assistant for self-service technical questions to direct email and a structured support form for platform issues. This article covers how to submit a support request, how to set the right priority, and what response times to expect based on your plan.
Settings
Settings
Notification Preferences
Notification Preferences lets you control how and when seeshare alerts you about scan results, security events, and account activity. This article covers the available email notification types, frequency options, in-app notification settings, quiet hours, and recommended configurations for different monitoring styles.
Account Settings
Account Settings is where you manage your profile, password, two-factor authentication, notifications, preferences, and branding. This article walks through each settings tab and points to the relevant documentation for billing and notifications.
Billing
Billing
Sales Accounts
Sales accounts are flat-rate plans designed for agencies, consultants, and MSPs managing security scanning across multiple client domains. This article covers how the two Sales plans work, how to add and manage client domains, how scan limits are tracked, and best practices for getting the most out of your monthly allocation.
Billing Management
All subscriptions, payment methods, invoices, and plan changes are managed from Settings > Billing. This article covers how to upgrade or downgrade domain tiers, switch to a Sales plan, update payment details, apply coupon codes, and cancel a domain or account.
Plans & Pricing
seeshare offers per-domain subscriptions (Essential at $49/month and Professional at $99/month), flat-rate Sales plans for agencies and MSPs (starting at $499/month), and a one-time scan option for single assessments. This article breaks down what's included in each plan, scan limits, billing options, and the full feature comparison across tiers.
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